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You Asked, We Answered

Looking for more info about one of our products, services, or a pending order? Check out our list of frequently asked questions below for some quick answers. If your question isn’t answered here, get in touch today.

What is the difference between Poster and Matboard?

  • When you select the poster style option, your print will come on a flat surface with a semi-gloss finish.

  • By choosing the matboard style option, you are mounting the print on a board that is 1/8" thick. This gives the print extra support and helps preserve the value over time.

What is the shipping policy?

If a product is labeled Pre-Order, it will be shipped within 2 to 3 weeks of the purchase date. If it is labeled as Available Now, it will be shipped in the order it is received. All orders will be shipped through USPS.

If more than 3 weeks have passed and you still have not received your order, please email

It is the customer’s responsibility to make sure all information is correct before submitting your order. 

Words by Miah is not responsible for orders that have been misdelivered or undelivered due to incorrect shipping information. Words by Miah is also not responsible for shipping delays

For all other inquiries, fill out the contact form or email us directly.

Do the prints come framed?

No, prints do not come framed. However, matboard prints do not need a frame. It is up to the customer to decide whether or not they want to frame their prints.

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